Cookie Policy
Last updated: January 11th, 2026
This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies, and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the cookies we use.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Cookie Policy:
"Voltra" (referred to as either "Voltra", "We", "Us", or "Our" in this Policy) refers to: (i) Voltra Energy Inc., a company registered in Ontario, Canada, with a mailing address of 151 Charles St W Suite 100, Kitchener, ON N2G 1H6, if you are accessing the Websites from Canada; or (ii) Voltra Energy U.S. Inc., a company registered in Delaware with a mailing address of 713 N Shoreline Blvd, Mountain View, CA 94043, if you are accessing the Websites from the United States or any other country.
"Cookies" means small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
"Websites" refers to Voltra's websites, accessible from www.voltra.com, pay.voltra.com, docs.voltra.com, console.voltra.com, portal.voltra.com or any successor or related sites.
"You" means the individual accessing or using the Websites, or a company, or any legal entity on behalf of which such individual is accessing or using the Websites, as applicable.
Cookie Consent
| Cookie Category | Legal Basis | Consent Required |
|---|---|---|
| Essential/Necessary | Legitimate interest (website functionality) | No |
| Functionality | Consent | Yes |
| Analytics | Consent | Yes |
| Advertising | Consent | Yes |
The Use of Cookies
Type of Cookies We Use
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with services available through the Websites and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
Analytics Cookies
Type: Persistent Cookies
Administered by: Us and third-party analytics providers
Purpose: These Cookies help us understand how visitors interact with our Websites by collecting and reporting information. This helps us improve our Websites and services. We may use third-party analytics providers such as Google Analytics.
Detailed Cookie Inventory
The following tables list the specific cookies used on our Websites. This list is updated periodically as our services evolve.
Essential Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| ory_session | Voltra | Maintains your session state across page requests | Session | First-party |
| csrf_token | Voltra | Security token to prevent cross-site request forgery | Session | First-party |
| __cf_bm | Cloudflare | Used to detect and block malicious bots while allowing legitimate traffic | 30 days | Third-party |
| __cflb | Cloudflare | Helps route your session to the same server for consistency | 1 year | Third-party |
| __stripe_mid | Stripe | Payment processing fraud prevention | 1 year | Third-party |
| __stripe_sid | Stripe | Payment session identifier | Session | Third-party |
Analytics Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique usa | 2 Years | Third-Party |
| _ga_[ID] | Google Analytics | Used to persist session state | 2 years | Third-Party |
| _gid | Google Analytics | Distinguishes unique users | 24 hours | Third-party |
| _gat | Google Analytics | Throttles request rate | 1 minute | Third-party |
| _gcl_au | Google Ads | Conversion linker for Google Ads | 90 days | Third-party |
Your Choices Regarding Cookies
If you prefer to avoid the use of Cookies on the Websites, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.
If you do not accept our Cookies, you may experience some inconvenience in your use of the Websites and some features may not function properly.
Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. You can typically:
See what cookies are stored on your device
Delete individual cookies or all cookies
Block all cookies or only third-party cookies
Configure cookie settings on a per-site basis
To access your browser's cookie settings:
Chrome: chrome://settings/cookies
Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Edge: edge://settings/privacy
Opt-Out Links
For analytics and advertising cookies, you can also opt out through these services:
Google Analytics: https://tools.google.com/dlpage/gaoptout
Google Ads: https://adssettings.google.com
Network Advertising Initiative: https://optout.networkadvertising.org
Digital Advertising Alliance of Canada: http://youradchoices.ca/choices
Digital Advertising Alliance (US): https://optout.aboutads.info
Please note that even if you opt out of interest-based advertising, these tracking technologies may still collect data for other purposes including analytics, and you will still see ads from us, but the ads will not be targeted based on behavioral information about you.
To successfully opt out, you must have cookies enabled in your web browser. Your opt-out only applies to the web browser you use, so you must opt out of each web browser on each computer you use. Once you opt out, if you delete your browser's saved cookies, you will need to opt out again.
US State Privacy Laws and Cookies
California (CCPA/CPRA)
Under California law, certain cookies may be considered "sharing" of personal information for cross-context behavioral advertising. You have the right to opt out of this sharing.
To opt out:
Use our Cookie Preference Center to disable Advertising cookies
Enable Global Privacy Control (GPC) in your browser
Contact us at privacy@voltra.com
Other States
Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws have similar rights to opt out of targeted advertising through cookies. Use the methods described above to exercise these rights.
More Information about Cookies
You can learn more about cookies at www.allaboutcookies.org or www.youronlinechoices.eu (for EU visitors).
Contact Information
By email: privacy@voltra.com
Canada: Voltra Energy Inc. 151 Charles St W Suite 100 Kitchener, ON N2G 1H6 Canada
United States: Voltra Energy U.S. Inc. 713 N Shoreline Blvd Mountain View, CA 94043